Help
Help
FAQ.
FAQ.
Everything you'd want to know before buying. If something's missing, email us — we reply within one business day.
Everything you'd want to know before buying. If something's missing, email us — we reply within one business day.
— Section 01
Fit & Sizing
How do I find my size?
Order your usual underwear size first. The brief is cut women-specific, so most players are able to wear where regularly purchased underwear size. There is a Find My Size guide on the product page with hip and waist measurements for all six sizes.
Will it ride up?
No. The brief is cut with a wider, flat-bonded waistband and stays put through digs, jumps, and sprints. We fit-tested through all six sizes on real players for an entire season.
Does it fit between sizes?
If you are between sizes, size down for a snugger compression feel or size up for a relaxed feel. Most testers preferred sizing down.
Will it show under my uniform shorts?
No. The low-profile pad is profiled to disappear under standard spandex and all common uniform shorts. That was the whole point.
Does it run small or large?
It runs true to standard U.S. underwear sizing. If your usual brief is a medium, order a medium.
— Section 02
The Product
What's inside the padding?
A D30 / TPU impact pad — the same family of material used in elite combat sports. Soft and flexible at rest, rigid on impact. Sandwiched between two fabric layers and bonded with heat-activated TPU film.
How thick is the padding?
It comes in two thicknesses — 4mm (recommended, slimmest under your uniform) and 6mm (more impact protection). Either way it's thin enough to disappear under uniform shorts, and thick enough to absorb a full diving impact onto a hardwood floor.
Is it breathable?
Yes. The outer is a 185 GSM moisture-wicking interlock and the liner is 100% organic cotton. Designed for full-match wear.
Can I wear it for other sports?
Yes. Players in roller derby, soccer goalie play, skating, lacrosse, field hockey, and rugby have all reported success. The pad is engineered for hip-impact sports broadly — volleyball is just where we started.
— Section 03
Care
How do I wash it?
Cold wash, gentle cycle. Hang dry. Properly cared for, the pad keeps its shape for the full season and beyond.
Can I tumble dry?
No. Heat shortens the life of the D30 layer. Always hang dry.
Will the padding lose shape over time?
Not if you follow the care instructions. The D30 material is engineered for repeated impact and recovers fully between hits.
How long does each brief last?
A full competitive season minimum with regular use. Many players report two seasons. We will replace any pad that loses shape inside the first 90 days.
— Section 04
Shipping & Returns
What are the shipping times?
U.S. orders ship within 1 business day. Standard delivery is 3–5 business days. Express is 1–2 business days.
Do you ship internationally?
Not yet. We are working on it — sign up for the newsletter to hear first when we open international shipping.
What's the returns and exchanges policy?
30-day returns and exchanges on unworn product. Free returns on all U.S. orders. Email laybero28@gmail.com to start one.
What happens if my package is lost?
If your tracking has not updated in 7 days, email us. We will replace lost packages at no charge — no proof required.
Is the brief allowed in league and tournament play?
Yes. The pad is internal, low-profile, and contains no metal or hard plastic. It meets the uniform rules for protective undergarments set by USA Volleyball, the NCAA, and high school athletics (NFHS).
— Section 05
About LAY BERO
Who makes LAY BERO?
LAY BERO was founded by David and Jayla Ponsford. Their three daughters all played volleyball through middle school, high school, and college/university — LAY BERO is the version of protection they wished their daughters had had.
Where is it designed and made?
Designed in Florida. Manufactured at a small partner facility in the U.S. with rigorous fit and impact testing on every batch.
What's your sustainability approach?
Recycled-content yellow polymailer packaging. No plastic windows, no excess inserts. We ship only what's needed.
How do I get in touch?
Email laybero28@gmail.com. We reply within one business day. For team and league inquiries, mention the team name in your subject line.
Still curious?
Still curious?
Still have a question?
Still have a question?
Email us at laybero28@gmail.com — we reply within one business day.
Email us at laybero28@gmail.com — we reply within one business day.
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